Privacy Policy
Effective Date: January 2025
Quantum Filament 3D (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website and use our services.
1. Information We Collect
We may collect and process the following data about you:
- Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: If you create an account, we store login credentials and order history.
- Transaction Data: Details of purchases and interactions with our website.
- Technical Data: IP address, browser type, operating system, and browsing behaviour via cookies and similar technologies.
- Communication Data: Correspondence through email, live chat, or contact forms.
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfil your orders.
- To manage your account and provide customer support.
- To improve our website, services, and user experience.
- To send relevant marketing communications (with your consent).
- To comply with legal obligations.
3. How We Share Your Information
We do not sell your personal data. However, we may share your data with:
- Service Providers: Payment processors, couriers, and IT service providers necessary to operate our business.
- Legal Authorities: If required by law or to protect our rights and interests.
- Business Transfers: If Quantum Filament 3D undergoes a business sale or merger.
4. Data Security
We implement security measures to protect your personal information from unauthorised access, loss, or misuse. However, no online transmission is 100% secure, so we encourage you to take appropriate precautions.
5. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Object to data processing under certain circumstances.
- Request data portability where applicable.
To exercise these rights, please contact us using our Contact Form.
6. Cookies & Tracking Technologies
We use cookies to enhance your experience on our website. You can manage cookie preferences in your browser settings. For more details, see our [Cookie Policy].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review their terms before providing any personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at: Quantum Filament 3D
By using our website, you agree to this Privacy Policy.
